Covid-19: Useful information

Important information and advice links

Further useful contact details:

  • Age UK: 0800 678 1602
  • Asthma UK: 0300 222 5800
  • British Heart Foundation: 0300 330 3311
  • British Lung Foundation: 03000 030 555 
  • Childline: 0800 1111
  • CRUSE Bereavement Support: 0808 808 1677
  • Diabetes UK: 0345 123 2399
  • Disability Wales: 02920 887 325
  • FRANK (advice for drug users and their families): 0300 123 6600
  • Mind UK: 0300 123 3393
  • Money Advice Service: 0800 138 7777
  • RELATE Counselling Cymru: 0300 003 2340 (local services available at
  • Samaritans: 116 123
  • Scope: 0808 800 3333
  • Shelter Cymru: 08000 495 495
  • The Silver Line UK: 0800 470 8090
  • HMRC Time to Pay Service: 0800 0159 559

Latest news and advice:

29/05/2020: Chancellor's latest statement

20/05/2020: ‘Increasing fines for those breaking lockdown is long overdue’

18/05/2020: “Zoos in Wales need support to survive Covid-19”

12/05/2020: Chancellor extends furlough scheme until October

8/05/2020: 'Engagement with all governments in the UK is critical'

3/05/2020: Care home testing U-turn welcomed

28/04/2020: Small businesses boosted by bounce back loans

27/04/2020: Paul Davies AM welcomes return of the Prime Minister to Downing Street

24/04/2020: Calls for Welsh Government to bring in ‘test, track, and trace’ regime

21/04/2020: UK Government provides extra £95m to tackle coronavirus in Wales

    20/04/2020: Government launches new coronavirus business support finder tool

    18/04/2020: Urge for Welsh Government to test care home residents and staff for Covid-19

    14/04/2020: Chancellor to provide extra £350m to tackle Coronavirus in Wales

      13/04/2020: Covid-19: Welsh Conservatives welcome an extra £350m from the UK Government for public services

      9/04/2020: Chancellor sets out extra £750 million coronavirus funding for frontline charities

      8/04/2020: Welsh Secretary praises UK's Armed Forces' support in Wales' fight against coronavirus

        6/04/2020: Prime Minister's letter to nation on coronavirus

        5/04/2020: Business Secretary appeals to everyone to stay calm and carry on the good work

        1/04/2020: High street benefits from £22 billion grants and business rates package

        31/03/2020: NHS frontline workers visas extended so they can focus on fighting coronavirus

        31/03/2020: New policing powers are now in force across the country to encourage people to stay at home

        30/03/2020: Covid-19: ‘It cannot be business as usual’

        30/03/2020: UK Government cracks down on spread of false coronavirus information online

        26/03/2020: The Prime Minister announces record funding to find a coronavirus vaccine

        26/03/2020: Chancellor of the Exchequer gives support to millions of self-employed individuals

        26/03/2020: Warning issued to be vigilant against coronavirus scams

        26/03/2020: UK Government announces new action to prevent modern slavery in its supply chains

        26/03/2020: ‘Join in the applause for our NHS staff’ urges Shadow Health Minister

        25/03/2020: Vehicle owners to be granted MOT exemption in battle against coronavirus

        25/03/2020: Companies to receive 3-month extension period to file accounts during COVID-19

        25/03/2020: Call for continued support for key workers by Paul Davies AM

        24/03/2020: Welsh Conservatives respond to First Minister’s call for a delay to Brexit

        24/03/2020: The Prime Minister has announced a raft of new measures in a bid to limit the spread of Coronavirus (click on link or read list at bottom of the page).

        23/03/2020: Business support to launch from today

        23/03/2020: Shadow Minister says: ‘Don’t use public transport unless necessary’

        23/03/2020: Health Secretary Matt Hancock says the UK Government is prepared to "do what it takes" to tackle the spread of the coronavirus

        21/03/2020: Entertainment and hospitality premises to close temporarily and people urged to only travel if absolutely essential

        20/03/2020: The Chancellor yesterday outlined an unprecedented package of measures to protect millions of people’s jobs and incomes

        20/03/2020: The UK Government is stepping in to help pay people’s wages

        20/03/2020: Here's how schools will work during the coronavirus pandemic, including exams and assessments

        19/03/2020: Frontline NHS staff in the Welsh NHS will be screened for Coronavirus

        What is Coronavirus - COVID-19

        • COVID-19 is a new strain of Coronavirus which had previously not been seen in humans. There is currently no immunity to COVID-19.

        What are the symptoms and what to do:

        • Symptoms: High temperature and continuous cough.
        • If you have any of these symptoms you should stay at home for 7 days from the first symptom and keep away from others.
        • If you live with family or others and any one of you have symptoms, you should isolate the whole household for a period of 14 days.

        Only phone 111 or contact NHS Direct Wales if:

        • You feel you cannot cope with your symptoms at home
        • Your condition gets worse
        • Your symptoms do not get better after 7 days

        Protecting yourself and others:

        • Wash your hands with soap and water more often, and do this for at least 20 seconds
        • Always wash your hands when you get home or into work
        • Use hand sanitiser gel if soap and water are not available
        • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
        • Put used tissues in the bin straight away and wash your hands afterwards
        • Try to avoid close contact with people who are unwell
        • Do not touch your eyes, nose or mouth if your hands are not clean

        Well-being and Good Mental Health:


        • Schools were closed on Friday, March 20.
        • It is not expected that schools will be opening and functioning as normal at the end of the Easter holidays. This will be kept under review.

        New measures announced by Prime Minister Boris Johnson:

        Last night (23/3/2020), the Prime Minister announced a raft of new measures in a bid to limit the spread of Coronavirus. You should now remain in your house, unless:

        • Shopping for essentials.
        • Doing one form of daily exercise.
        • Getting medical needs and helping the vulnerable.
        • Travelling to or from essential work.

        He also urged everyone to maintain a two-metre distance from each other.